Fichier central des sinistres automobiles (FCSA)

   The FCSA is a database which tracks all automobile claims filed in the past six years
(accident, theft, vandalism, etc.). Insurers refer to it to check your automobile claims
experience.

Custodian of the vehicle

Since April 1, 2009, claims are attributed to the custodian of the vehicle, namely the
person at the wheel or the person who had charge of the vehicle when the accident
happened. For example, if you lend your car to your son and were he to have an
accident, the incident will be entered in your son’s file, not in yours.

Consulting your claims record or correcting errors

You may consult your FCSA file at any time. And if you believe that it contains an error,
you can have it checked. To do so, go to www.infoinsurance.ca, print the form for this
purpose and follow the instructions.